TOURNAMENT SUPPORT

Yes. Some open table tennis tournaments in Japan welcome international visitors, including non-residents. We check your age, playing experience, and travel schedule to help you find suitable open tournaments that accept international participants. Please note that eligibility requirements vary by tournament.

Our service includes:Finding suitable open tournaments based on your age, playing experience, and travel scheduleChecking eligibility and entry requirementsHandling tournament registration and communication with organizersPreparing the player identification bib (zekken) required for the tournamentProviding English-language guidance before the eventAccompanying you to the tournament venue and assisting with check-in, match schedules, and communication throughout the eventOn-site accompaniment, zekken preparation, and our staff's transportation costs are included in the service fee.

Tournament Support costs ¥20,000 per person, including tournament research, tournament entry fees, registration assistance, zekken (tournament bib) preparation, language support, and on-site accompaniment.Our staff's transportation costs are also included, with no additional charge.Your own transportation, accommodation, meals, and other personal expenses are not included.We will explain the tournament arrangements and any additional costs before you confirm your booking.

We recommend contacting us at least two months before your preferred tournament date.Many tournaments in Japan close registration several weeks or months before the event, and some have limited entry capacity.Last-minute inquiries are welcome, but suitable tournaments may be limited.

No. Tournament entry depends on eligibility requirements, registration deadlines, available places, lottery results, and the organizer's decisions.We check the relevant conditions before proceeding, but we cannot guarantee acceptance.If your entry is unsuccessful due to full capacity, an unsuccessful lottery result, or the organizer's decision, we will refund 100% of our service fee.

Requirements vary by tournament. Some open tournaments welcome recreational and intermediate players, while others attract experienced competitors. We consider your playing experience and preferred level of competition when searching for suitable events.

No. You do not need to speak Japanese. We provide English-language support and assist with communication with tournament organizers, registration procedures, and relevant rules. Some tournament announcements and documents may be available only in Japanese, but we will help you understand the information you need.

Yes. On-site accompaniment is always included in our ¥20,000 service fee. We will meet you at the tournament venue and assist with check-in, match schedules, communication with organizers, and other necessary procedures throughout the event. Please note that we cannot control match assignments, tournament operations, or refereeing decisions.

Yes. You can tell us your preferred tournament, location, and travel dates. We primarily search for open tournaments that accept international visitors and match your eligibility and schedule.Tournament availability and our ability to provide on-site support may limit the available options.

Please provide:Your preferred tournament date or travel periodYour preferred location in JapanYour ageYour playing experience and tournament backgroundAny specific tournament you would like to enterAdditional personal information may be required by the tournament organizer for registration. We will explain these requirements before proceeding.

Customer CancellationsYou may cancel before we begin the tournament registration process.Once we have started the registration process, customer-initiated cancellations are generally non-refundable, regardless of how far in advance you cancel.If your travel plans change or you cannot participate due to illness or other personal circumstances, we will do our best to help you find an alternative tournament, subject to availability and eligibility.Tournament Cancellation or Entry RejectionWe will provide a 100% refund of our ¥20,000 service fee if:The tournament is cancelled.Registration is closed due to full capacity.Your entry is unsuccessful in a lottery.The tournament organizer does not approve your participation.We are unable to arrange your participation due to an error on our part.Refunds will not be provided if your inability to participate results from false or misleading information supplied during the application process, including an incorrect age.Tournament entry fees and other third-party expenses are subject to their respective refund policies.

Please contact us through our inquiry form with your travel dates, preferred location, age, and playing background.We will review your request, search for suitable tournaments, and discuss available options with you.Once you agree on a tournament and the service arrangements, we will explain the payment and registration process.Submitting an inquiry does not guarantee tournament entry or service availability.

No. TT TOKYO CONNECT does not provide personal accident or medical insurance as part of this service. Do not assume that tournament organizers provide insurance coverage. We strongly recommend arranging your own travel or sports insurance that covers injuries, accidents, and medical expenses during competitive table tennis tournaments in Japan. Please check that your insurance policy specifically covers participation in organized sports competitions before entering a tournament.